Frequently Asked Questions
Everything you need to know about your MISHO experience.
What is MISHO's shipping policy?
We offer complimentary standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How can I return an item?
If you are not completely satisfied, you can return your items within 30 days of delivery. Pieces must be unworn, in their original packaging, and with all security tags attached to qualify for a full refund.
What materials are used in MISHO jewelry and accessories?
Our collections are handcrafted using premium materials, including 22k gold-plated bronze, sterling silver, and ethically sourced semi-precious stones. Each piece is nickel-free and hypoallergenic.
How do I care for my MISHO pieces?
To maintain the luster of your jewelry, avoid contact with perfumes, lotions, and water. Store your pieces in the provided MISHO pouch in a cool, dry place when not in use.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible installment plans through Klarna and Afterpay.